Get the Insurance
Payout You Deserve
Our licensed investigators gather airtight, court-ready evidence for insurers, legal teams, and claimants across Kenya — so the right outcome is never in doubt.
From Uncertain to Fully Compensated — In 3 Simple Steps
We handle every step so you don't have to fight alone.
Submit Your Case
Tell us the details of your claim or dispute. We review your situation within 24 hours and match you with a licensed investigator who specialises in your claim type.
We Investigate
Our licensed team visits the scene, photographs evidence, interviews witnesses, and compiles everything your insurer needs to settle — in a comprehensive, court-ready report.
Claim Your Payout
Armed with our airtight documentation, you negotiate from a position of strength — and receive the full, rightful settlement your insurer owes you.
Why Clients Choose Vigilant Marven
Two things our clients always say: we're thorough, and we're fast.
Stop Losing Sleep Over a Claim That Should Be Yours
An unresolved insurance claim doesn't just cost money — it costs peace of mind. When you engage Vigilant Marven, you hand the burden to people who do this every single day. Our clients consistently describe the moment after engaging us as "finally being able to breathe again."
You focus on your life and recovery. We handle the proof.
Get Peace of Mind Today →Turn a Denial Into a Full Settlement
A claim denial isn't the end — it's often just the beginning. Our investigators regularly uncover documentation gaps, procedural errors, and overlooked evidence that transform denied claims into successful appeals.
Over 80% of previously denied claims that we investigate result in a full or partial reversal. The insurer said no — we help you prove why that was wrong.
Fight Back on My Claim →
What Sets Us Apart From the Rest
We don't just investigate — we build the case that gets you paid.
Nairobi's Only 100% Insurance-Dedicated Investigation Firm
Unlike general private investigators who handle everything from surveillance to missing persons, we work exclusively within the insurance sector. That singular focus means deeper expertise, faster resolution, and reports that withstand the scrutiny of both insurers and Kenyan courts.
When your case is our only business, your outcome is our only priority.
Work With Specialists →Reports That Are Built to Win
Every investigation report we produce meets Kenya's insurance regulatory standards and judicial evidentiary requirements. Whether you're a first-time individual claimant or a corporate legal team managing multiple disputes, our documentation speaks the language that settles claims.
No gaps. No ambiguity. No room for the insurer to say no.
Get a Winning Report →
Everything Included When You Work With Us
One engagement. One fee. Complete coverage — from scene to settlement.
- A licensed investigator personally assigned to your case
- On-site evidence collection, photography & scene measurement
- Witness interviews and notarised sworn statements
- Comprehensive, court-ready written investigation report
- Direct liaison with your insurance company on your behalf
Why Vigilant Marven Wins Every Comparison
See how we stack up against the alternatives available to you in Kenya.
| Feature | Vigilant Marven | General P.I. | Going Alone |
|---|---|---|---|
| Insurance sector specialisation | ✓ | ✗ | ✗ |
| Court-ready documentation | ✓ | ~ | ✗ |
| Direct insurer liaison | ✓ | ✗ | ✗ |
| Transparent written fee quote | ✓ | ~ | — |
| Case accepted within 48 hours | ✓ | ✗ | — |
Questions We Hear Every Day
Everything you need to know before you reach out.
Real Results for Real Kenyans
Don't take our word for it — here's what our clients say.
Watch Client Stories