Vehicle Claims
Motor Vehicle Claim Investigations
Expert on-site assessment of vehicle damage, incident validity, and liability for motor insurance disputes.
What This Service Covers
- On-site vehicle damage assessment and photographic documentation
- Verification of incident details against the reported facts
- Collision mechanics and scene reconstruction analysis
- Third-party liability determination and fault attribution
- Vehicle history, VIN, and odometer verification
When You Need This Service
An insurer disputes the cause or extent of vehicle damage
Claim details are inconsistent with visible damage patterns
Liability between multiple parties is contested
Suspected staged collision or inflated repair estimates
Our Investigation Approach
Our investigators attend the vehicle location or appointed assessment centre and conduct a structured, systematic inspection. We produce a court-ready photographic dossier with written findings that meets IRA standards and is fully admissible in Kenyan courts.