Vehicle Claims
Motor Vehicle Claim Investigations
Expert on-site assessment of vehicle damage, incident validity, and liability for motor insurance disputes.
Learn MoreInsurance Investigation Services Built on
Evidence, Precision & Trust
Vigilant Marven helps insurers, legal teams, and claimants uncover the truth behind complex, disputed, and suspicious insurance claims.
500+Cases Resolved
LicensedInvestigators
48 hrsCase Acceptance
Court-ReadyReports Guaranteed
IRACompliant
Our Investigation Services
Ten specialist services — all designed to produce evidence that stands up where it matters most.
Vehicle Claims
Vehicle Claims
Accident Scene Investigations
Comprehensive on-site documentation of accident scenes to establish exactly what happened and when.
Learn MoreVehicle Claims
Salvage & Vehicle Damage Verification
Independent verification of total loss status, salvage condition, and damage extent for motor claims.
Learn MoreFraud & Verification
Fraud & Verification
Fraudulent Claim Detection
Identifying staged accidents, exaggerated injuries, and deliberate misrepresentations before they cost you.
Learn MoreFraud & Verification
Theft & Recovery Investigations
Verifying the legitimacy of vehicle theft claims and assessing recovered asset condition.
Learn MoreFraud & Verification
Claims Documentation Review
Expert review of medical reports, repair estimates, invoices, and all claim-supporting documents.
Learn MoreField Investigation
Field Investigation
Witness Interviews
Professional, structured witness interviews that produce legally admissible statements and sworn affidavits.
Learn MoreField Investigation
Evidence Collection & Field Investigation
On-the-ground evidence gathering across Kenya — building the case that settles your claim.
Learn MoreField Investigation
Surveillance Operations
Lawful, licensed covert surveillance to verify claimant activity and validate injury claims.
Learn MoreField Investigation
Litigation Support
Court-ready investigation packages and expert support for insurance litigation and legal teams.
Learn MoreHow We Work
A structured, transparent process from first contact to final report.
Submit Your Case
Contact us with your claim details. We review every submission within 24 hours and confirm acceptance — or refer you to the right specialist — within 48 hours.
Case Assessment
A dedicated senior investigator reviews the brief, identifies the key issues, and designs a bespoke investigation strategy tailored to the facts of your claim.
Field Investigation
Our investigators deploy to the scene, conduct interviews, collect physical evidence, and build a comprehensive, chain-of-custody compliant dossier.
Report & Resolution
You receive a structured, court-ready investigation report with clear findings and recommendations. We remain on standby to support any follow-up requirements.